Insurance Platform Provider GFlex40 Chooses BioID for Anti-Spoofing


BioID to deliver its regulatory-compliant liveness detection for anti-spoofing fraud prevention.Nuremberg, Germany and Kuala Lumpur, Malaysia – April 27th, 2021

Insurance Platform provider GFlex40, Malaysia’s first digital managing general agent, chooses BioID to deliver its regulatory-compliant liveness detection for anti-spoofing fraud prevention. GFlex40 seeks to transform the conventional insurance purchasing journey via an end-to-end digital experience. BioID’s anti-spoofing enriches the platform’s identity verification to become a fully automated, trusted process.

Anti-Spoofing for GFlex40’s Insurance Application Workflow

By simplifying the insurance application process using automated biometric workflows, users can purchase insurance products from top-line insurance underwriters through GFlex40’s online portals. The BioID Liveness Detection for facial matching now powers the ID ownership validation and identity verification steps. The technology is ISO/IEC 30107 compliant and requires only two pictures to determine whether they were delivered by a genuine user. Dedicated to catering to end-user applications, BioID Liveness Detection can be used with any standard smartphone or webcam.

Anti-Money Laundering and Counter-Terrorism Financing screening are vital elements of GFlex40’s insurance application workflow, complemented by image recognition and document authenticity verification through OCR and score assignments. Besides making the insurance market more accessible for end-users, the GFlex40 platform FlexyProtect is also geared toward providing insurance to SMEs and businesses.

“The collaboration with our partner BioID allows us to fully automate our application processes, ensuring compliance with existing eKYC regulations, including identity verification. This directly simplifies the sign-up and onboarding process, further reducing the complexity of the insurance market”, says Sathiamurthi Ramanaidu, co-founder and CEO of GFlex40. “We are thrilled to finally launch GFlex40 as a key step to making insurance more accessible for all Malaysians.”

Ho Chang, BioID CEO: “The insurance market is yet another industry to adopt biometric identity proofing for more efficient processes. BioID powers high assurance levels while substantially reducing identity theft, money laundering, and other fraud; therefore, we see the collaboration with GFlex40 as an ideal fit.”

About GFlex40

GFlex40 was established in 2019 with the objective of closing the gap for the uninsured in Malaysia. With our breakthrough technology, EVAN (Expert Visual (aided) Actuarial Nexus), we believe that this would provide a solution for the majority of Malaysians who fall into this category. Technology plays a fundamental and crucial role within the business model of GFlex40. At its core is the Expert Visual (aided) Actuarial Nexus (EVAN) platform, which was built in-house by GFlex40’s team. EVAN is able to perform key activities such as rule-based underwriting of customers, identification of NRIC, data collection from IDs, image recognition and document authenticity verification by way of OCR, and score assignments.

GFlex40 also extends its technological advancement through strategic partners. GFlex40 has partnered with BioID for liveness detection capabilities and is working with other partners to develop natural language processing-driven ChatBots to perform first-touch customer service, which will eventually take over the full customer service portfolio except for the most pressing and crucial cases.

About BioID

BioID offers liveness detection, facial authentication, and biometric identity proofing as a service. With 25 years of experience, its special focus is on biometric anti-spoofing Made in Germany. In line with this, the company’s facial authentication service offers data privacy and security by design. BioID is guided by the vision to enable software-based biometric verification with any device and for any application. The privately held company with R&D based in Germany has proven its biometric technology through many years of use at enterprises, banks, and government organizations.


Ann-Kathrin Freiberg
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